Welcome to deBUG.to Community where you can ask questions and receive answers from Microsoft MVPs and other experts in our community.
Ask a Question

How to Clear Microsoft Teams Cache?

0 like 0 dislike
2.7k views
in Microsoft 365 by ●13 ●13 ●19

Please guide me to know how to clear cache for Microsoft Team Desktop Client App? I have experienced many issues and unexpected behavior related to Microsoft Teams Client App, and maybe clearing the cache would solve these issues.


1 Answer

1 like 0 dislike
by ●163 ●204 ●403
selected by
 
Best answer

Clear cache for Microsoft Teams Step by Step

To clear Microsoft Teams cache, you have to do the following:

Steps

  1. Sign out from Microsoft Teams Desktop App.
    sign out Microsoft Teams
  2. Quit Microsoft Teams Desktop App.
    quit Microsoft Teams
  3. Open Windows Run by clicking on Windows button + R on your keyboard.
  4. Copy and paste this path %appdata%\Microsoft\Teams to the Run dialog > then click Ok.
    clear cache for Microsoft Teams

    Note: to clear Microsoft Teams Cache on Mac, you have to delete all files at this path ~/Library/Application Support/Microsoft/Teams

  5. Click CTRL+A Select All files in the Teams Folder.
  6. Right-click and select delete to delete all cache files for Microsoft Teams Desktop App on your PC.
    delete the full cache for Microsoft Teams
  7. Wait a moment until the cache files completely deleted.
    how to Clear Microsoft Teams Cache
  8. Go back to open Microsoft Teams Desktop App.
    Clear Microsoft Teams Cache
  9. Sign in and provide your email and password.
    sign in to Microsoft Teams
  10. Great, the Microsoft Teams should be working now.
    Open Microsoft Teams

See Also

deBUG Community deBUG.to
If you don’t ask, the answer is always NO!
...