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Power Virtual Agent is a powerful tool in the Microsoft Power Platform that allows you to easily create and deploy intelligent chatbots without the need for extensive coding knowledge.

In this video, we will provide a comprehensive introduction to getting started with Power Virtual Agent.

  • The video will begin by explaining the concept of chatbots and their increasing importance in today's digital landscape.
  • We will explore the benefits of using chatbots in various industries and how they can enhance customer service, improve efficiency, and drive user engagement.
  • Next, we will dive into the features and capabilities of Power Virtual Agent.
  • We'll walk you through the process of setting up your Power Virtual Agent environment, creating a bot, and designing conversational flows using the intuitive graphical interface.
  • We'll cover topics such as defining topics and triggers, adding questions and responses, and incorporating advanced features like natural language understanding and entity recognition. 

This video is a recorded session that was featured as part of the Global Power Platform Bootcamp 2023 held in Saudi Arabia.

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